Website Migration
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Q: What exactly does web site migration imply and what does it involve?
A: The web site migration service offered by Carvajal Hosting is absolutely free and involves moving all your web files, databases and e–mails from your current provider to your brand new hosting account with us. We will also modify all the settings needed for your sites to be completely functional on our next–generation cloud hosting platform.Our techs are fully capable of transferring any kind of website. With years of practical experience in this field, they are experts in the specificities of our web hosting platform, our Control Panel as well as all other well–known Control Panels. For them, transferring a custom–built app with plenty of custom libraries is as easy as moving a simple WordPress–based weblog.
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Q: Website migration seems like a lot of work. How much time is it going to take?
A: While we cannot give you an exact time interval, because there are a lot of variables, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will give our best to move your website within 48h, and in certain cases – within 24h (if the content is not very large).
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Q: Do you need anything from me before you start moving my site?
A: We will require the login information for your old web hosting provider’s Control Panel and the website’s name (domain name).
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Q: The login info for my hosting account is sensitive. How can I rely on you?
A: In order for us to start the transfer of your web hosting account, you must already have an account with us. Opening an account with us will require that you to disclose practically the same information you have given to your current web hosting provider. We’ve also got a very rigid Privacy Policy, which specifies how private data is handled.
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Q: How about downtime? Will my site be unavailable?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your old hosting provider. When the transfer is completed, we will make certain that everything is functioning correctly and that the integrity of your web content is not compromised prior to telling you that the transfer is complete. After that, we will tell you how to transfer the domain over to your web hosting account with us and how to change the DNS resource records.
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Q: Will my current hosting provider need to provide any info/help?
A: Nope. We’ll never get in touch with your hosting provider about anything at all. They will not be aware of the website transfer either.
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Q: Does it matter what platform my current provider is using?
A: Yes. We support all common Linux–based web hosting platforms. We do not support Windows–driven hosting platforms, as we don’t provide Windows web hosting services ourselves.In addition, we do not support proprietary site building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.