Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer guarantee with all of our Linux web hosting packages, meaning that each support inquiry you email will undoubtedly be answered to in only one hour max. Our support team members are trained to quickly resolve any issue and to present you with well timed advice on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever needed. Our staff of specialists is going to be on the web for you 24x7x365 to respond to all your issues and to remedy any problem that you might have. You can post a help support ticket from your Web Hosting Control Panel or send us an e–mail whenever. Furthermore, on working days, you could call us or take advantage of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Carvajal Hosting’s Control Panel gives a complete know–how base which is incorporated into all areas. In each area, you’ll find a Help control key which will load for you a selection of step–by–step online classes on how to make use of a certain element or accomplish a specific action. Also, we have generated educational video lessons for you to get a better idea of the Control Panel’s interface.