Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Guarantee

  • Each ticket that you send to our tech assistance Department will be answered in less than 1 hour. All standard problems will be addressed asap. Yet, if the support inquiry you have sent requires the aid of an experienced administrator, we are going to forward the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Top–quality Technical Help Service

  • We offer 24/7/365 tech help and support via a lightning fast ticket solution built into your Control Panel. You’ll be able to e mail us all the time about any of the programs that come installed in advance on the virtual server, which include the desired Operating System, the server management panel and our custom created Web Hosting Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Web Hosting Control Panel that is provided free of cost with your VPS features an internal knowledge base. You can find a group of thorough how–to tutorials and a variety of step–by–step video guides that show all the necessary site supervision jobs. You can start using them by clicking on the Help or Video keys in the top right side of each Control Panel section.