1 hour ticket response
Quick support is our number–one responsibility and that is the reason why we have a team of knowledgeable tech support engineers who are prepared to offer a rapid reply to any question that you may possibly have. Simply submit your technical support ticket from the Web Hosting Control Panel and we will reply back to you within 1 hour at the latest. Actually, we work hard and aim for a twenty–minute tech support ticket response time.
An Outstanding Help Desk Service
Each member of our client care team has many years of experience in the Linux web hosting industry and most of them have been with us for at least 5 years. They are all ready to respond to all your queries in the most competent way possible.
An Easy–to–Browse Help Section
In the Web Hosting Control Panel you will find an easy–to–navigate Help Center section where you can get quick hints on how to use our web hosting services. You can see the answers to your inquiries in the F.A.Q. library, find more tips in the web hosting account administration articles or check out our step–by–step video tutorials.