There're lots of web hosting suppliers on the market today, but the majority of them are resellers that have limited resources, particularly when it comes to support. A good way to distinguish them is the option to contact the company over the phone. The type of support that you can get via this method of communication varies based on the provider - some provide you with expert phone support, many others offer common and customer support only because some issues are more time-consuming and it is far easier to be resolved through a ticket, especially when the situation needs to be escalated. Nonetheless, it is good to find that you could always reach your web hosting supplier because there're a lot of small-scale matters that can be resolved easily and timely through a telephone call, not mentioning that you will be able to get more info regarding the services before you become a client.

Phone Support in Web Hosting

Since we have live telephone support 14 hours daily, you'll be able to call us and speak with one of our customer support representatives to learn more about all of the Linux web hosting that we provide and make sure that our servers meet the system requirements for your websites prior to you buying anything. For your convenience, we have telephone numbers on three continents so that you'll be able to call the one closer to you - in the United States of America, the United Kingdom or Australia. If you're already an existing customer, you can call us about general and billing issues, or even about some tech issues. In case the problem is strictly technical or it requires more time to analyze, you should use our ticketing system, that will allow both you and our technical support team to keep track of the info given by either side.

Phone Support in Semi-dedicated Servers

Any time you need additional info for the Linux semi-dedicated servers that we supply, you'll be able to call any of the three support lines we have across the globe - in the United States of America, Great Britain and Australia. In this way, you can check in advance whether our solutions will be suitable for your sites. In case you're already our client and you have a semi-dedicated account, you'll be able to get in touch with us on the phone for 14 hours a day about any billing or common issues. For strictly tech matters you will have to take advantage of our ticketing system so as to communicate with our technical support because someproblems just require additional time to be resolved, but we can help you over the phone with many minor technical problems as well, saving you time and efforts.