Installation and Troubleshooting in VPS Servers
The upgrade includes 60 minutes of custom work on your hosting server, so if you get any of our VPS servers plans, you'll be able to benefit from this service and have our administrators carry out different tasks that you cannot do yourself or you simply have no time. They are able to install and set up any piece of third-party software for you if the installation is complex or they can troubleshoot any application that does not work adequately for some reason. You can add the upgrade to your package as often as you desire depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade includes half an hour of custom work on your server also, but if you require more than that, you may always add the Installation & Troubleshooting upgrade with several mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the Linux dedicated web hosting plans that we offer at any time that you need it. In the event that you need any custom work from our admins right after your web server is set up, you'll be able to get the upgrade during the server signup procedure, or when you need something to be executed later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features 60 minutes work from our admins on your server, so if you experience any problems to install a third-party piece of software or some program gives errors and doesn't work the way it is supposed to, our experts shall help you in a very timely manner. If a task takes less than 1 hour, the remaining time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable in case you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it comes with.