Although the hosting service offered by the different companies is approximately the same, every provider has their own platform with its own modifications and ways to do particular operations. In such a case, an elaborate knowledge base will be unbelievably useful both for people with little or no experience and for technically proficient users who will sooner or later learn how certain operations are accomplished, but will lose precious time in the process. The objective of such a knowledge base is to help make the service fast and simple to use, saving users a lot of time and effort. The consequence is gladder clients, since they can quickly find the info they require, and a lot less work for the tech support team members, because usually the vast majority of the enquiries and difficulties that clients have got are already described in the knowledge base. Given that the articles are competently written and cover more topics, you’ll be able to get to know more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Web Hosting

If you buy a web hosting account through our company, you’ll gain access to our in-depth online help documentation where you will find info about just about everything associated with our web hosting services. The topics cover anything from how to set up an email account on your hand-held device, to how to accomplish various things using an .htaccess file. The articles are written in an easy-to-comprehend way and include in-depth guides on how to perform a certain task within your Hepsia hosting Control Panel. You can also find info that is not directly related to Hepsia, for instance one that concerns web apps on your personal computer. The full collection of articles will be available in the Help section of the Control Panel, but the ones that are related to a specific Control Panel section can be accessed on the spot. Given the fact that we have included as many topics as possible, you’ll be able to find out more or less everything associated with your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an elaborate online knowledge base for all our current and potential clients, so in case you order a semi-dedicated server account through us, you’ll be able to find any info that you’re searching for at any moment. We’ve got a ton of educative articles, which will help you understand better what’s happening in your account – "What is PHP?" and "What are file permissions?" are only two instances. Our instructive manuals will help you accomplish anything you like – unzip an archive, import a database, redirect a domain name, and so on. Besides, we’ve also got troubleshooting instructions, which will allow you to discover what induces a particular problem and the possible solutions for it. In case you aren’t able to send e-mails or your domain name returns a 500 Internal Server Error message, for instance, you can check our knowledge base and rectify the issue in no time. You can access the articles through any Control Panel section, as well as through the dedicated Help section.